Compliance Officer in Harlingen, TX at ACT

Date Posted: 10/19/2021

Job Snapshot

Job Description

ACT is currently hiring a Compliance Officer for our Harlingen location.
In this role you will provide support with site security and corporate compliance with internal, client and regulatory requirements. This includes but is not limited to ensuring that all departments comply with applicable laws and regulations and keeping abreast of industry changes, corporate objectives, laws and regulations affecting all function areas of the business.
ACT Offers\:
  • Excellent pay
  • Stable full time hours
  • Amazing benefits
  • Paid time off
Essential Duties and Responsibilities
  •          Provide support of policies, standard operating procedures and controlled documents that govern activities and processes at ACT.
  •          Partner with all areas of company to provide "Best in Class" processes and practices that ensure ACT's position as a high quality, fully compliant organization.
  •          Provide support and management of internal and external audits in all areas of the organization, developing and providing detailed reports to ACT leadership as well as assist in development and monitoring the completion of remediation plans.
  •          Maintain knowledge of regulatory requirements and "best" practices for the business.
  •          Provide support with the non-conformance process, developing and providing detailed reports to ACT leadership as well as monitoring the completion of corrective action plans.
  •          Conduct investigations and compliance program reviews. Respond to complaints of compliance violations.
  •          Develop and provide site compliance overview reports.
  •          Develop, participate in and review proposed changes to policies and procedures for compliance with applicable regulatory and consumer/public interest laws, rules and regulations, and provide recommendations for changes.
  •          Report issues to the Chief Compliance Officer related to site regulatory non-compliance, external and corporate audit result findings.
  •          Facilitate training of site employees as needed to educate, implement and ensure site security and corporate compliance.
  •          Stay current on business trends through ongoing training as directed by the Chief Compliance Officer.
  •          Track applicable laws and regulations, understand the details of regulations and advise of operational impact of trends and changes.
  •          Review and assist in revision and development of company forms, agreements, disclosures to ensure compliance with applicable laws, rules and regulations.
  •          Conduct research of individual regulatory-related matters. Identify and communicate regulatory compliance deficiencies. Provide guidance in the development of alternative solutions or implementation of corrective action.
  •          Provide written responses as applicable to inquiries of a regulatory nature, supporting analysis, conclusions and recommendations upon well–investigated and documented research of regulatory requirements.
  •          Provide support with any and all other essential duties and responsibilities identified by the Chief Compliance Officer.
  • Job Specifications:
    To perform this job successfully, the candidate must be able to perform each essential duty satisfactorily. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions.
    Education and/or Experience:
    High School diploma/GED required, college preferred. Experience within a compliance, human resources, call center and/or corporate environment, or similar area(s), preferred, where handling and securing of confidential information is of primary importance. Knowledge of Federal and State laws and regulations governing the applicable business entities. Excellent written and verbal communication skills, computer.
    Computer/Technical Skills:
    Intermediate Microsoft Office skills are required. Familiarity with SharePoint is a plus.
    Language Skills:
    Ability to read and interpret documents such as safety rules, standard operating procedures, policies, etc. Ability to write routine correspondence and to speak effectively and informatively. Ability to immediately respond to questions from internal partners.
    Competency:
    To perform the job successfully, an individual should demonstrate the following competencies:
    Interpersonal Skills – maintains confidentiality; able to interact with a high volume of people; listens to others without interrupting; keeps emotions under control; remains open to others’ ideas and tries new things.
    Verbal Communication – speaks clearly and persuasively in positive and negative situations; listens and gets clarification; responds effectively to questions.
    Written Communication – writes clearly and informatively; edits work for spelling, grammar and accuracy; able to read and interpret written information.

    Problem Solving – ability to design workable solutions to problems in a timely manner and within an ambiguous environment.

    Reasoning Ability - apply common sense understanding to carry out instructions; ability to deal with problems involving a few concrete variables in standardized situations.
    Teamwork – balances team and individual responsibilities; exhibits objectivity and openness to others’ views; gives and welcomes feedback; contributes to building a positive team spirit; puts success of team above own interest; supports everyone’s efforts to succeed.

    Diversity - shows respect and sensitivity for cultural differences; promotes a harassment-free environment.

    Ethics - treats people with respect; keeps commitments; inspires the trust of others; works with integrity and ethically; upholds organizational values.
    Quality – completes work in timely manner; works quickly and efficiently; looks for and implements process improvements.
    Planning/Organizing - prioritizes and plans work activities; uses time efficiently; plans for additional resources; sets goals and objectives; organizes and schedules tasks; develops realistic action plans.
    Professionalism - approaches others in a tactful manner; reacts well under pressure; treats others with respect and consideration regardless of their status or position; accepts responsibility for own actions; follows through on commitments.
    Adaptability - adapts to changes in the work environment; manages competing demands; changes approach or method to best fit the situation; able to deal with frequent change, delays, or unexpected events.
    Attendance/Punctuality – is consistently at work and on time; ensures work responsibilities are covered when absent; flexibility to work as required and when needed to address urgent issues.
    Dependability – follows instructions, responds to management directions; takes responsibility for own actions; keeps commitments; commits to reach goals; completes tasks on time or notifies appropriate person with an alternate plan.
    Physical Demands – occasionally lift and/or move up to 25 pounds. The employee will regularly sit, talk, hear, use hands to finger, handle, or feel; and reach with hands and arms. The employee will occasionally stand, walk, climb, or balance; stoop or kneel. Special vision requirements include close vision and the ability to focus. The noise level in the environment is usually normal.
    Physical Demands – occasionally lift and/or move up to 25 pounds. The employee will regularly sit, talk, hear, use hands to finger, handle, or feel; and reach with hands and arms. The employee will occasionally stand, walk, climb, or balance; stoop or kneel. Special vision requirements include close vision and the ability to focus. The noise level in the environment is usually normal

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