IT System Administrator - Linux in Guatemala City at ACT

Date Posted: 3/9/2023

Job Snapshot

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Job Description

The Systems Administrator assists with the administration of the entire server infrastructure at all company data centers, call centers and co-location facilities. Core areas of job responsibilities include\: Linux administration (Oracle, Redhat and CentOS), Oracle OVM/OVS administration, NetApp Storage administration, PKI/asymmetric and symmetric key encryption administration and SFTP server administration.

The successful candidate will be highly motivated and be willing to take ownership of any task/project and see it to compellation.

Duties and Responsibilities

  • Assist in the installation, configuration, administration, and system security of a multi-platform environment which includes Linux (primarily OEL, Redhat and CentOS) and Oracle OVM/OVS.

  • Adhere to strong systems administration techniques and procedures.

  • Establish and maintain best practices and procedures for patch management, virus management, vulnerability management, and operating system improvements.

  • Analyze and improve system performance.

  • Troubleshoot system failures and resolve. Identify and document permanent fixes.

  • Coordinate/consult with application development and database administrator staff to profile application needs and provide the appropriate environment(s) needed for stability and performance.

  • Setup and maintain SFTP to facilitate secure transfers to clients.

  • Serve as a principle key custodian for enterprise encryption technologies.

  • Communicate issues effectively to team members and management.

  • Provide professional, courteous customer service.

  • Provide incident management, prioritization, and resolution of problems.

  • Develop, update and audit server documentation.

  • Participate in documenting policies and procedures.

  • Provide team members with detailed platform overview training and supporting documentation for operational, configuration, or other procedural purposes.

  • Administer backup and disaster recovery solutions for systems.

  • Attend status calls when requested and provides detailed technical support.

  • Respond to server and service emergencies during and after work hours.

  • Delegate resolution of help tickets derived from support desk.

  • Support design efforts of all infrastructure implementation and migrations.

  • Act as point of contact between support portal teams for server issues.

  • Assist in providing the highest level of technical support for the entire enterprise.

  • Perform other related duties as assigned to meet the needs of the business.¬†

Required Qualifications

  • 5 years of professional experience in Systems Administration, Virtualization, and Storage technologies on various Linux platforms.

Preferred Knowledge, Skills, and Abilities

  • Knowledge of Linux operating systems.
  • Expert knowledge in supporting systems running Oracle databases.
  • Intermediate knowledge of Windows operating systems.
  • Knowledge of NetApp storage disk pools and expanding storage in various guest operating systems.
  • Knowledge of HP ProLiant servers.
  • Knowledge of tape and disk-based backup technologies (Veeam/Backup Exec).
  • Knowledge of server security and compliance requirements.
  • Knowledge of scripting languages and server automation technologies.
  • Knowledge of provisioning, patching, troubleshooting, monitoring and securing servers.
  • Knowledge of virtual server performance tuning, and management of server resources between Virtual Machines.
  • Some knowledge of telecommunications systems (VoIP).
  • Skill in creating¬†detailed-driven documentation (e.g., server environments, storage arrays, security reports).
  • Skill and ability to clearly and concisely communicate verbally and in writing, including with non-technical audiences.
  • Skills in managing multiple short-term & long-term projects simultaneously.
  • Skill in self-directing job tasks, projects, and managing time accordingly.
  • Skill in training other associates in a positive, knowledge-sharing manner.
  • Must be fluent in English

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