Systems Administrator in Johnson City, TN at ACT

Date Posted: 2/21/2020

Job Snapshot

Job Description

Job Summary

The SystemsAdministrator assists with the administration of the entire serverinfrastructure at all company data centers, call centers and co-locationfacilities. Core areas of job responsibilities include: Microsoft Hyper-Vadministration, Microsoft Windows 2012 R2/Windows 2016 administration, NetAppStorage administration, Microsoft Exchange administration and Veeam/Backup ExecAdministration.

The successfulcandidate will be highly motivated and be willing to take ownership of anytask/project and see it to compellation.

Duties andResponsibilities

Domain Administration

  • Assist with updating the Windows Server Operating System, including server upgrades, migrations, builds and other changes, and administration duties.
  • Assist in maintaining Windows security with updates as necessary to group policies and permissions, in addition to updating configuration settings for DNS, DHCP, SMTP and IIS.
  • Support and maintain the Windows Active Directory, troubleshoot complex issues, and assist with any challenges that arise with maintaining SSO capabilities with ADFS.
  • Coordinate and collaborate with other IT areas to ensure availability and scalability of company servers to meet business requirements.
  • Administer backup and disaster recovery solutions for systems.
  • Administer and monitor web content filtering.
  • Develop, update and audit server documentation.
  • Respond to server and service emergencies during and after work hours.

Email Administration

  • Support the day-to-day operations of the Microsoft Exchange environment to include proper system functioning.
  • Monitor the flow and delivery of messaging traffic.
  • Assist in the monitoring of day-to-day operations of Proofpoint email security.
  • Troubleshoot mail delivery-related challenges as they arise across the platforms.

Hyper-V

  • Configure and maintain Hyper-V server environment
  • Document environmental details accurately.
  • Provide Hyper-V administration, support, and troubleshooting, including provisioning, reporting, monitoring and performing maintenance of virtual machines enterprise-wide.
  • Optimize the environment to ensure maximum system performance and reliability.
  • Assist in configuring applications for use in the Hyper-V environment.

Storage Administration

  • Configure and maintain NetApp iSCSI storage arrays.
  • Document environmental details accurately.
  • Configure LUNs in various storage arrays; maps LUNs to guest hosts.
  • Assist in presenting storage to Hyper-V physical hosts or other physical hosts via iSCSI.

 

General Support

  • Delegate resolution of help tickets derived from support desk.
  • Support design efforts of all infrastructure implementation and migrations.
  • Act as point of contact between support portal teams for server issues.
  • Assist in providing the highest level of technical support for the entire enterprise.
  • Perform other related duties as assigned to meet the needs of the business. 

Required Qualifications

  • 5 years of experience with designing, implementing, monitoring and maintaining a Microsoft Windows server based environment.

Preferred Knowledge, Skills, and Abilities

  • Knowledge of Microsoft Server operating systems.
  • Knowledge of NetApp storage disk pools and expanding storage in various guest operating systems.
  • Knowledge of HP ProLiant servers.
  • Knowledge of tape and disk-based backup technologies (Veeam/Backup Exec).
  • Knowledge of server security and compliance requirements.
  • Knowledge of scripting languages (PowerShell).
  • Some knowledge of telecommunications systems (VoIP).
  • Skill in creating detailed-driven documentation (e.g., server environments, storage arrays, security reports).
  • Skill and ability to clearly and concisely communicate verbally and in writing, including with non-technical audiences.
  • Skills in managing multiple short-term & long-term projects simultaneously.
  • Skill in self-directing job tasks, projects, and managing time accordingly.
  • Skill in training other associates in a positive, knowledge-sharing manner.

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