At ACT, we are passionate about building our clients bottom line one contact at a time creating remarkable experiences with every single interaction – that’s exactly what ACT does as a leading performance-driven provider of contact center and back office support services. Founded in 1997, ACT provides CRM outsourcing programs for Customer Service, Sales Support, Fraud & Dispute Management, Claims Processing and a wide variety of other programs and custom solutions for some of the top companies in the United States.
Our philosophy is to treat each interaction as an opportunity to strengthen loyalty and increase revenue. To do that, we need to be more than just an outsourced service provider. By combining People, Process, and Technology, ACT becomes a transparent partner as the voice of our clients’ brand. When you join Team ACT you will be that voice! ACT will arm you with the best training and a career development plan that will insure your success.