Systems Administrator in Johnson City, TN at ACT

Date Posted: 2/21/2020

Job Snapshot

Job Description

Job Summary

The SystemsAdministrator assists with the administration of the entire serverinfrastructure at all company data centers, call centers and co-locationfacilities. Core areas of job responsibilities include: Linux administration(Oracle, Redhat and CentOS), Oracle OVM/OVS administration, NetApp Storageadministration, PKI/asymmetric and symmetric key encryption administration andSFTP server administration.

The successfulcandidate will be highly motivated and be willing to take ownership of anytask/project and see it to compellation.

Duties andResponsibilities

  • Assist in the installation, configuration, administration, and system security of a multi-platform environment which includes Linux (primarily OEL, Redhat and CentOS) and Oracle OVM/OVS.
  • Adhere to strong systems administration techniques and procedures.
  • Establish and maintain best practices and procedures for patch management, virus management, vulnerability management, and operating system improvements.
  • Analyze and improve system performance.
  • Troubleshoot system failures and resolve. Identify and document permanent fixes.
  • Coordinate/consult with application development and database administrator staff to profile application needs and provide the appropriate environment(s) needed for stability and performance.
  • Setup and maintain SFTP to facilitate secure transfers to clients.
  • Serve as a principle key custodian for enterprise encryption technologies.
  • Communicate issues effectively to team members and management.
  • Provide professional, courteous customer service.
  • Provide incident management, prioritization, and resolution of problems.
  • Develop, update and audit server documentation.
  • Participate in documenting policies and procedures.
  • Provide team members with detailed platform overview training and supporting documentation for operational, configuration, or other procedural purposes.
  • Administer backup and disaster recovery solutions for systems.
  • Attend status calls when requested and provides detailed technical support.
  • Respond to server and service emergencies during and after work hours.
  • Delegate resolution of help tickets derived from support desk.
  • Support design efforts of all infrastructure implementation and migrations.
  • Act as point of contact between support portal teams for server issues.
  • Assist in providing the highest level of technical support for the entire enterprise.
  • Perform other related duties as assigned to meet the needs of the business. 

Required Qualifications

  • 5 years of professional experience in Systems Administration, Virtualization, and Storage technologies on various Linux platforms.

 

Preferred Knowledge, Skills, and Abilities

  • Knowledge of Linux operating systems.
  • Expert knowledge in supporting systems running Oracle databases.
  • Intermediate knowledge of Windows operating systems.
  • Knowledge of NetApp storage disk pools and expanding storage in various guest operating systems.
  • Knowledge of HP ProLiant servers.
  • Knowledge of tape and disk-based backup technologies (Veeam/Backup Exec).
  • Knowledge of server security and compliance requirements.
  • Knowledge of scripting languages and server automation technologies.
  • Knowledge of provisioning, patching, troubleshooting, monitoring and securing servers.
  • Knowledge of virtual server performance tuning, and management of server resources between Virtual Machines.
  • Some knowledge of telecommunications systems (VoIP).
  • Skill in creating detailed-driven documentation (e.g., server environments, storage arrays, security reports).
  • Skill and ability to clearly and concisely communicate verbally and in writing, including with non-technical audiences.
  • Skills in managing multiple short-term & long-term projects simultaneously.
  • Skill in self-directing job tasks, projects, and managing time accordingly.
  • Skill in training other associates in a positive, knowledge-sharing manner.

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